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Contacts

2026-02-18

Caixa Geral de Aposentações relies on the collaboration of its users to continuously improve the quality of the services it provides.

When contacting CGA, please always include:

  • Your full name;
  • Your Subscriber or Pensioner Number (as applicable);
  • The reference of the CGA communication, if replying;

Please note that in-person, telephone, and written assistance do not provide simulations or estimated pension values.
For this purpose, users may access the Pension Simulator available on the CGA Portal.

For your convenience, all matters related to CGA can be handled through the following contacts available to you:

Phone support

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Written service/ Email

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In-person service

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Secure Login Area

Access your data simply and securely: review your information and track requests and monthly notifications.

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CGA Website

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Sarabot

Consult the CGA Virtual Assistant: it provides useful information organized by topic.

Phone support

Contact us by telephone.

Please call 217 807 807

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Written service/ Email

Submit your questions — or respond to our requests — in writing, preferably by email.

Learn more

In-person service

See our service locations. We recommend scheduling an appointment through our telephone support.

Learn more

Secure Login Area

Access your data simply and securely: review your information and track requests and monthly notifications.

Saber mais

CGA Website

The CGA Directa App provides quick and simple access to your authenticated area.

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Chatbot icon

Sarabot

Consult the CGA Virtual Assistant: it provides useful information organized by topic.

Saber mais
Last update: 2026-04-01 Version: RPRD-01042026

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